In Ollie Order, payments can either be a credit card (online) payment, which are processed through Stripe, or an offline payment (cheque, EFT, other). As a seller, you can apply as many payments to an order as you like. For example, for a $500.00 order, you can charge $250.00 of it to a credit card saved on file and you can apply a $250.00 offline payment to the remaining balance of the order.
You can utilize offline payments for a variety of payment types: cheques, EFT, promos/discounts. Keep these payments organized using the note feature.
How to add a note to a payment
After you click Charge on the order, the New Payment modal will appear (see screenshot below). Here you can add a note to help track your payments.
After you click Charge at the bottom of the New Payment modal, your payment and its corresponding note will appear in the Payments section of the order.
How to remove or refund a payment
You also have the ability to remove offline payments and refund online payments. Scroll down to the payments section of the order and click on the ⋯ button beside the payment you wish to remove/refund. Click remove payment or refund payment.
If you are completing a refund, the Refund Payment modal will appear where you can edit the amount you wish to refund -- use this to complete a partial refund.