You can now generate your own Stripe Reconciliation Report at any time - Accountants rejoice! 🍻
Your Stripe Reconciliation Report makes reconciling your payments from Ollie a breeze 😎
This report will show you all of the credit card transactions you have processed through Ollie Order, along with their corresponding payouts (remember, Stripe pays you in a lump sum every 48 hours). It will also show you how much Ollie & Stripe have deducted in processing fees. No more guesswork!
To generate a report, head to your Reports tab and scroll down.
Select the Date Range you would like to see on your report and click Export CSV
A spreadsheet will download to your computer and voila - your payouts are visible!
A few things to note:
✅ Occasionally, the time that you process a transaction and the time you receive your payout overlap perfectly. In this case, it might look like a transaction or amount is missing from your payout. Fret not! This amount will appear on your next payout - you will just have to wait 48 hours until it appears in your bank and on your report. To check, you can deduct the dollar value of the last transaction before your payout and add that exact total to the sum of the next group of invoices and they will match up with the following payout.
✅ Ollie and Stripe still charge a processing fund for refunds. If you issue a refund, your processing fee will not be refunded! It also may look as though you are charged twice for a processing fee when you issue a refund, but the report will just show you the fee twice (once with the original transaction and once with the refund - you will not be charged twice.